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RMT® Clubs, RMT® Ropes, ProPulse® Speed Trainers, SoleSteps®, and WM Resistance Bands purchased from WeckMethod or an authorized re-seller are covered against manufacturing defects for 1-year from the date of purchase. The warranty applies to purchases in the US and covers the original purchaser only. Contact WeckMethod at info@weckmethod.com for request warranty service. A proof of purchase with an order number is required and a photo/video for any request to be considered.
BOSU® Elites purchased from WeckMethod or an authorized re-seller are covered against manufacturing defects for 2-years from the date of purchase date. The warranty applies to purchases in the US and covers the original purchaser only. A proof of purchase with an order number is required and a photo/video for any request to be considered.
If your purchase date was prior to January 11, 2017:
If your purchase date was on or after January 11, 2017:
For all other warranty claims or issues concerning BOSU® branded products (BOSU® Balance Trainer, POWERSTAX, Ballast Ball) please contact BOSU® Customer Service at 800-810-6528 or help@bosu.com for warranty information.
We accept returns within 30 days of the original purchase date, and a proof of purchase is required. Items must be unused and in original packaging unless otherwise stated on the individual product page and/or included in product details (e.g. 30-day moneny back gaurantee). If more than 30 days have passed since your purchase date; unfortunately, we cannot offer you a refund or exchange.
Contact WeckMethod directly at info@weckmethod.com with an order number to request a return. Please do not send your purchase back to the manufacturer.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 days.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.